MUMBAI: From customer care cubicles to commanding campaigns Ajit Singh Kaunsal’s journey has come full stream. Kaunsal has been appointed as vice president & head of marketing at New Media Holding (NMH), a move he confirmed via a Linkedin post. In his new role, he will helm the marketing strategy for one of India’s most dynamic digital media ecosystems home to brands like One Digital Entertainment, Blush, Being Indian, Instant Bollywood, and Social Nation, among others.

With over 20 years of experience in media, research, and digital growth, Kaunsal brings a toolkit honed across major media houses. Most recently, he spent five years at MX Player, navigating the platform through intense competition in the OTT space. Before that, he clocked nearly six years at Sony Pictures Networks India, where he shaped digital and analytics strategies for SonyLIV, helping steer its early digital transition.

But it wasn’t all front row from the start. Kaunsal began his career in 2005 as a customer service agent at First Source Pvt. Ltd., before stints at Harapa International and TAM Media Research. That hands-on foundation spanning data, customer experience, and content makes him a uniquely well-rounded fit for a company as multifaceted as NMH.

NMH, with its diverse play across content, creators, and commerce, is at the centre of India’s evolving media zeitgeist. Kaunsal’s appointment signals a sharper focus on marketing leadership as the company scales its brand ecosystem and influence in pop culture and the creator economy.

In a digital-first world where attention is currency, Kaunsal’s brief is clear: keep NMH at the top of feed and mind.