HGS opens a new Delivery Center in Canada

Submitted by ITV Production on Jun 21, 2013

Bangalore, 21 June, 2013: Hinduja Global Solutions (HGS), a leading global provider of BPO services, has announced the opening of its twelfth delivery center in Barrie in Ontario, Canada. The center has a capacity of 350 seats and will provide inbound customer care services. This is the fourth new center of HGS in Canada in less than four years, clearly indicating business opportunities in the region.

The new center is expected to generate 500 jobs in the city of Barrie in its full capacity. HGS entered Canada through the acquisition of OLS in 2011. The eleven sites of Canada not only cater to the local market but also double up as near shore options for the U.S. HGS Canada offers Technical Support, Inbound Sales, Customer Care and Customer Loyalty Services in English and French languages.

Speaking on the occasion, Partha DeSarkar, the Global CEO of HGS, said, ?HGS Canada is now an employer of choice and a sought-after service provider to some of the biggest names in the Fortune 500 companies. With increasing demand from onshore and near-shore, we expect HGS Canada to keep expanding to keep the growth momentum going?.

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