MUMBAI: Bittree, a leading manufacturer of high-quality audio and video patchbays and patching systems, has announced launching of a redesigned website. The new web portal, Bittree.com, improves upon their already responsive and user-friendly experience with enhanced technical data on all their products and real-time price quoting. Customers can now visit the web site to view the large number of available products ready for immediate shipping.
“The primary goal of our new website is to replicate the outstanding customer service experience our partners receive when communicating one-on-one with our sales representatives,” says Bittree general manager Ari Baron. “We also wanted to create a unified multi-channel user interface that could benefit our growing international presence as well as serve as a one-stop-shop for any technical data our integrators and installers might need.”
Established in 1978, Bittree is dedicated to offering state-of-the-art patching systems that streamline signal routing and troubleshooting in media and entertainment operations of all sizes. The company offers an innovative line of audio, video, and data patchbays for use in broadcasting, postproduction, and pro A/V operations.
New benefits of the updated website include a real-time price quoting tool that provides international partners with precise and up-to-the-minute shipping quotes, a dynamic interface that changes to reflect user input, and a simplified ordering process. These features allow international purchasers in different time zones to bid more accurately without having to speak directly with a customer service representative.
Bittree.com also features enhanced search and download functions for obtaining technical product documentation like DWG’s, designation strip templates, circuit schematics, programming and cleaning instructions, technical and pinout drawings, and warranty information.
Additionally, custom orders can be initiated directly through the website, and legacy products are still supported. Bittree’s international programs are designed to give their global partners the tools, support, and incentives to grow their businesses and become more profitable through the sale and service of Bittree High-Performance Patching Systems.
Tailored for use in the post-production, pro A/V, systems integration, and radio and television broadcasting fields, Bittree’s patching solutions are rigorously tested to ensure long-term functionality and dependability, especially for mission-critical operations and live events.
To ensure consistency, performance, and adherence to rigid quality standards, all of the company’s patching products are designed, assembled, and tested in its state-of-the-art facility in Glendale, California. Bittree is an active member of industry trade organizations NAB (National Association of Broadcasters), NAMM (National Association of Music Merchants), and SMPTE (Society of Motion Picture & Television Engineers).
