BALI: JioStar’s Sushant Sreeram came out swinging at APOS 2025, tearing up the traditional streaming script with a bold case for fluid monetisation and empathy-first design. Speaking on a high-voltage panel alongside Aditya Swamy of Google Play and Sutanto Hartono of Emtek, the SVOD chief and CMO laid out JioHotstar’s roadmap for a new era of video engagement.

“We’re not locked into SVOD or AVOD silos,” Sreeram said. “Serving over 500 million monthly users and nearly 300 million subscribers demands a far more flexible approach to how people watch — and pay.”

His argument was clear: India’s economic layers defy cookie-cutter pricing. “The top 10 per cent of Indian households have parity with the UK or Germany on a PPP basis. But the next 10 per cent? A whole different world. That’s where true innovation begins.”

Sreeram credited much of JioHotstar’s traction to product-led thinking, citing the latest IPL season as a masterclass in fan experience. “Viewership surged 40 per cent on opening weekend in year 18. That’s not fatigue — that’s reinvention,” he said, referencing multi-cam feeds, VR features, and deep localisation as core drivers.

AI and machine learning are now hardwired into the platform. “From predictive personalisation to real-time language adaptation, we’re not chasing attention — we’re courting emotion,” he added.

His parting shot? “You don’t build for India — you build from India. That means designing with agility, pricing with precision, and listening like your survival depends on it. Because it does.”