KOLKATA: Over-the-top (OTT) platforms have come a long way in the country now. Around 2015, these services were mere apps to catch up on favourite television shows and stream live sporting events. Cut to 2020 and the discussion has evolved to whether OTT is a threat to TV. After a transition from catch-up content to premium originals, homegrown OTT platforms are now heading in the direction of being a one-stop shop. 

In the last few months, many OTT platforms have enhanced their content catalogue, delving into segments like education and gaming. At the beginning of the year, ZEE5 announced a partnership with Eduauraa. Later, more players like VOOT also took the ed-tech road especially during lockdown thanks to the online learning boom. 

While streaming services were already bullish about ed-tech and gaming, the lockdown period pushed them into health and fitness content, accelerating the next transition of those players. Disney+ Hotstar forged partnerships with Brilliant Wellness, Cult.Fit and Sarva recently. Another player VOOT also partnered with Cult.Fit and Isha Foundation. 

KPMG India media and entertainment partner and head Girish Menon says that most of the OTT players were already looking at this strategy but the post-Covid2019 change has accelerated it. 

“Consumers have been engaging with OTT platforms in a significant manner rather than certain hours. The idea is to increase the number of hours on the app, reduce video churn and increase retention,”  Deloitte India partner Jehil Thakkar says.

“For us, constantly enhancing and improving our catalogue is important so that our existing and new consumers constantly keep seeing something new and different on the platform,” Viacom18 AVoD business head Akash Banerji says.

Banerji adds that merely enhancing the catalogue is of no value unless it is also relevant to customers and can drive higher engagement. Moreover, forging partnerships with premium partners is also an important aspect. “We wanted to give something more,” he sums up.

"For any platform, offering good content is more important rather than focusing only on entertainment. The content can educate , inform, entertain consumers. While OTT space has been largely focusing on entertainment, we have to offer more to get consumers back on the platform. Everything a person can do online, we want him to do it on ZEE5," ZEE5 SVoD senior vice president and business head Rahul Maroli says.

He also mentions that when they talk to B2B partners, the latter will partner with an entity where their customer will get entertainment, infotainment, education at the same place. Moreover, as consumer tastes evolve they start moving around new content and that leads to a stronger brand affinity.

While both Banerji and Maroli said they want to “offer more”, they also want to get more consumers. 

“They are definitely looking to build an offering which is more comprehensive than pure-play content. The idea is that if you have a consumer who is coming to your app for entertainment, are there other services you can provide to them which will ensure that he continues to spend time and builds on that,” KPMG’s Menon adds. According to him, these deals make sense as an extension of offering rather than starting a separate segment.

While its an offering about consumption right now, commerce around core offering and other deals can also become the norm.