MUMBAI: Ride-sharing company Uber has announced the appointment of Pavan Vaish as its new head of central operations. Pavan joins Uber with over 25 years of experience in building and leading global technology businesses.
In his earlier experience, Vaish has been the co-founder and CEO of Daksh e-services, the geographical footprint of which has been expanded across Latam, Europe, and Asia. The company is popular as recognised as one of the most successful service's acquisitions in IBM’s history. Vaish spearheaded its integration with IBM.
Vaish was also amongst the co-founders of Quadrant Infotech, an offshore data capturing business focused on the US market. A visionary among BPO industry leaders, he has been guiding the industry toward achieving competitive advantages beyond labour arbitrage long before the onset of commoditsation of BPO services.
He had also been the global chief operating officer at UnitedLex, where he was responsible for overseeing daily business operations and managing its business objectives across various geographies. He was also responsible for the transformation of IBM Global Process Services from an emerging enterprise into one of the largest and most respected companies in the Global BPO industry.
An alumnus of the prestigious Indian Institute of Technology (IIT), Kharagpur, he holds a Master's degree in Mechanical Engineering from Stanford University. He is also a Graduate of the Advanced Management Program of the Harvard Business School.