MUMBAI: Multi-system operators (MSOs) have in store 200,000 set-top boxes (STBs) and orders have been placed for importing more to meet the growing demand from consumers, the Telecom Regulatory Authority of India (Trai) chairman Nripendra Misra tells Indiantelevision.com.

The offtake of STBs has been slow in Kolkata while there seems to be a healthy demand in Mumbai and Delhi, he adds. MSOs have seeded 135,000 boxes in Mumbai, 105,000 in Delhi and only 24,000 in Kolkata.

"Kolkata is slow to take off and our feedback is that most of the consumers are opting for free-to-air (FTA) package at this stage. But overall Cas (conditional access system) is getting accepted by the consumers," says Misra.

Mumbai with 130,000 has the maximum number of STBs in stock while Delhi has 55,000 and Kolkata 20,000. But the major MSOs like Incablenet, Hathway Cable & Datacom and Wire & Wireless India Ltd (WWIL), who are operating in multiple cities, have no problems in shifting the boxes according to the consumer requirement.

Misra admits, though, that there are "reports of shortages in some pockets." Consumers falling under the Cas areas did not order for the boxes earlier and there is a rush only after Cas got implemented which has led to this current situation, he clarifies.

The cable & broadcast regulator has called for a meeting with the MSOs on Friday to take stock of the Cas situation. The Trai will be sending teams to Mumbai, Delhi and Kolkata from Monday to make spot assessments, Misra says.