MEC conceives unique digital activation for Citibank; EMI sales double

Starts 3rd October

Vanita Keswani

Madison Media Sigma

Poulomi Roy

Joy Personal Care

Hema Malik

IPG Mediabrands

Anita Kotwani

Dentsu Media

Archana Aggarwal

Ex-Airtel

Anjali Madan

Mondelez India

Anupriya Acharya

Publicis Groupe

Suhasini Haidar

The Hindu

Sheran Mehra

Tata Digital

Rathi Gangappa

Starcom India

Mayanti Langer Binny

Sports Prensented

Swati Rathi

Godrej Appliances

Anisha Iyer

OMD India

Submitted by ITV Production on Nov 30, 2012

Mumbai: MEC, a leading media and planning agency and a founding partner of Group M, (www.mecglobal.com) recently orchestrated an innovative Twitter based engagement to bring alive Citibank?s ?Dil V/s Bill? no-extra-cost EMI campaign. Citibank became the first advertiser in India to use skyvertising, in conjunction with social media to boost its festive campaign season. Differently shaped Helium clouds were released into the sky at two prominent malls in Delhi and Mumbai in exchange for tweets from customers during the Diwali weekend.

The twitter fuelled activity coined as "Tweet a cloud, Dil Se" was aimed at gauging peoples? sentiments on how they would like to splurge during the festive season. MEC took on the Twitter platform to trigger a high decibel consumer interaction for "Tweet a cloud, Dil Se". To ensure engagement and participation, ?skyvertising? was used, which meant differently shaped clouds made of helium wasreleased into the sky. The clouds were powered by consumer tweets using the hashtag #Dilvsbill. Mall goers were instantly drawn to tweet with the hashtag #dilvsbill, for more clouds. Heart-shaped clouds were the most requested, lingering in the air for several hours. Radio, facebook and live streaming on the net were used as means to amplify the event to a larger set of audience The campaign was aimed at promoting Citibank?s EMI offering on credit cards, whichwas an effective proposition for consumers who struggled between the choices of purchasing totheir heartsdesire vis-?-vis their affordability.

"Tweet a cloud, Dil Se" campaign?s was acknowledged as a sterling success given that #dilvsbillhashtag was trending on Twitter for over 53 hours continuously. The campaign posts on Citibank India?s Facebook page reaching out to more than 4.1 million users.With this campaign, EMI sales on Citibank India credit cards for the festive season this year more than doubled that of last year?s festive period.

Commenting on the activity, Mr T Gangadhar Managing Director, MEC India said "We are very proud of this integrated innovation. Not only did this bring to life to consumers? tweets outside Twitter, it also served as an interesting way to measure shopping sentiment leading up to Diwali."

"Citibank offered EMIs at no extra cost at over 500 merchant outlets, enabling customers to make big-ticket purchases during the festive season. We adopted new-age mediums like Skyvertsing, Twitter and Facebook to create excitement amongst the upwardly mobile and socially networked consumers. This campaign was conceptualized & crafted taking into account the straddling of consumer journeys across online and offline spaces" said Sanjeev Kapur, Chief Marketing Officer, Citibank India.

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