MUMBAI: Telecom Regulatory Authority of India (TRAI) has not received any complaints against direct-to-home (DTH) companies not sticking to its new tariff order, the Information and Broadcasting Ministry told the Lok Sabha last week.

“No incidence indicating that the DTH operators are not adhering to the TRAI’s norms with regards to pricing of channels has come to the notice of TRAI.

“As per the new regulatory framework, every broadcaster is required to offer all its channels on a-la-carte basis and declare maximum retail price per month payable by a subscriber,” said Union I&B Minister Prakash Javadekar in response to a written question.

The new tariff order had original come into force on 29 December 2018. TRAI then gave multiple extensions to stakeholders to fully implement the new rules for the broadcast and cable services sector.

“However, keeping in view the consumer convenience and to provide sufficient time to consumers to exercise the options for the new tariff packs, TRAI provided time until March 31, 2019, to consumers for conveying their informed choices to service providers,” he further added.