MUMBAI: If spam calls and scam messages are the villains of our digital age, India’s top regulators are teaming up like superheroes. On 25 April 2025, TRAI hosted a meeting of the Joint Committee of Regulators (JCoR) at its New Delhi headquarters, bringing together heavyweights from RBI, IRDAI, PFRDA, SEBI, MoCA, MeitY, and special invitees from DoT and MHA to chart a stronger, cross-sector response to unsolicited commercial communication (UCC) and fraudulent activities.

Opening the session, TRAI Chairman Anil Kumar Lahoti stressed the urgent need for a collaborative approach. Highlighting the mounting threat to citizens, particularly senior citizens, Lahoti praised the JCoR’s progress but warned that “the challenges ahead demand even greater synergy and vigilance.”

Key issues topping the agenda included the nationwide rollout of 1600 series numbers for transactional and service calls from government and financial entities. Members agreed to push for swift onboarding within their respective sectors and monitor progress closely. The Council of Administered Telecommunications (CoAT) also presented a solution offering a unified 1600-series CLI for seamless call identification across networks.

Another major move discussed was the onboarding of commercial communication senders onto the Digital Consent Acquisition (DCA) platform. Regulators pledged to work with principal entities to ensure compliance, aiming to empower consumers with more control over who contacts them.

Fraudulent communications and the rise of "digital arrest" scams were a serious point of concern. I4C proposed measures including deletion of unused SMS headers, swift action on fraudulent SMS identifiers, and blocking of mobile numbers and IMEIs used for scam messages. Members pledged to develop clear modalities for rapid action.

Emerging threats from OTT and Rich Communication Services (RCS) platforms also grabbed attention. Recognising that spammers are shifting to newer communication channels, the committee decided that MeitY would engage with stakeholders to roll out spam mitigation strategies mirroring those in traditional telecom.

The session closed on a determined note, with JCoR members agreeing to intensify collaboration across sectors. The goal? A safer, more secure digital communication ecosystem for India’s consumers, one where fraudsters find it harder to hide and trust travels faster than spam.