MUMBAI: IndusInd Media & Communications Limited has been awarded the ISO 9001certification (for Quality Management System) by Lloyds Register Quality Assurance, 5making it the only multi-service operator in the country to achieve a comprehensive national level certification.

The company has been awarded the certification for Quality Management System for their cable TV network distributing voice, video and data services. The rigorous procedure involves various processes, activity verification, interviews and audits.

Says Rajiv Vyas, IndusInd COO, "As the leading cable MSO, we felt that we should get quality certification prior to the roll out of Conditional Access. We see the ISO 9001 certification as a step in our preparation for Conditional Access. We aim to set international standards in terms of performance and customer satisfaction."

IndusInd says it is preparing for the rollout of CAS in the country through significant investment across all stages of the delivery systems including the laying of fibre optic cable.