Flipkart rewrites retail media with speed data and a dash of drama

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Flipkart rewrites retail media with speed data and a dash of drama

From ad credit lines to Valentine’s vibes, Flipkart’s funnel now fits every flavour

Flipkart

MUMBAI: What do love, Lays and logistics have in common? Flipkart, apparently. At its Goa Fest 2025 masterclass, the e-commerce giant rolled out a full-funnel manifesto for how brands can advertise smarter, sell faster and even deliver anti-love chocolates in 10 minutes flat. Packed with metrics, media strategy, and a sprinkling of Valentine’s wit, the session was a whirlwind tour of how retail media is no longer just about deals but about data, delight and deep hyperlocal targeting.

At the Flipkart masterclass held at Goa Fest 2025, the brand flipped the script on what e-commerce advertising can do showcasing how its ecosystem is now a robust, intelligent ad-tech playground for everyone from FMCG giants to rural D2C sellers.

Launched as Flipkart’s quick commerce vertical, Flipkart Minutes is not just delivering tomatoes in 10 minutes, it’s shipping electronics. Over 25–28 per cent of all orders now include phones and gadgets, especially in Tier 2 India, where users increasingly need a “Pogo phone” faster than their Wi-Fi can buffer.

But the brilliance isn’t just logistical, it’s hyperlocal advertising. Brands can now target delivery guys' helmets in Koramangala or run a Valentine’s Day campaign only for Bangalore. Flipkart cited Cadbury’s 42 per cent YoY sales growth from a split “pro-love” and “anti-love” campaign using Minutes, a strategy that played both sides of the heart-shaped field.

Flipkart’s Iris analytics platform empowers advertisers with full-funnel insights. Beyond ROAS (Return on Advertising Spend), brands now get New-to-Brand (NTB) metrics measuring how many fresh eyeballs saw and clicked their products.

With over 2,000 types of audience signals in play and 80 per cent of advertisers using them, Flipkart is serious about understanding behaviour, not just demographics. Think: not just who’s browsing, but what they previously bought, which pin codes they search from, and what their most-used credit card says about them.

Perhaps the most disruptive insight? Flipkart is offering a line of ad credit to small and rural advertisers based on past performance. Instead of upfront payments, sellers can now use ad credit and pay back as a percentage of actual sales freeing up crucial cash flows.

Flipkart’s Brand Self-Serve portal has gone from being a display hub to an intelligent coach. Its Keyword Planner allows precise targeting (e.g. phones under Rs 30,000), while PCS Spotlight brings masthead-style prominence right inside search results.

Thanks to 6–7 layers of search recommendations, even first-time advertisers can run effective campaigns. Add to that Product Performance Ads and a creative Brand Solutions team, and what you have is not just ads, but entire storytelling experiences optimised for ROAS and reach.

Flipkart’s anecdotal evidence packs punch. Coke targeted party hours before New Year’s by finding users buying Lays and Chakna—not soda. Cadbury ran two opposing Valentine’s Day campaigns, pro-love for Silk, anti-love for Gems and saw their sales shoot up 42% over last year’s campaign.

With Big Billion Day on the horizon, Flipkart is focusing on customer loyalty targeting, allowing brands to reach habitual discount-hunters during specific periods.

Their ambitious roadmap includes pushing retail media as a top-funnel tool too. It's no longer just a performance play. Retail media is now about brand discovery, contextual engagement, and creative risk-taking without betting the whole national ad budget.

From smart shopping insights to delivering slow-mo smartphones faster than you can say “Galaxy S24 FE,” Flipkart’s masterclass proved one thing: retail media isn’t just booming, it’s blooming.