Mumbai: In compliance with the Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation, 2023, dated 11 September, 2023, and corresponding guidelines issued on 19 September 2023, TRAI (Telecom Regulatory Authority of India) is set to initiate an audit of the accuracy of metering and billing systems for service providers.

TRAI has officially empaneled nine audit agencies to conduct audits on the accuracy of metering and billing systems of service providers. This three-year partnership, effective from 22 February 2024, will cover the audit for the financial year 2024-25 and subsequent years. The initiative aligns with the Quality of Service (Code of Practice for Metering and Billing Accuracy) Regulation 2023 (03 of 2023) dated 11 September 2023, and all subsequent amendments, as well as guidelines and checklists issued by the Authority.

All companies are urged to appoint their auditors by 31 March 2024, ensuring the accuracy of the metering and billing systems for the financial year 2024-25. Notifications of the appointed auditor should be communicated to TRAI for record-keeping.